All items are sent via Australia Post and you will receive a tracking number.
I endeavour to post items as soon as possible after they are ready. However, my regular posting days are Monday and Thursday. I will make extra trips for express orders as needed.
REGULAR POSTAGE OPTIONS:
Free postage - This includes postage insurance and signature on delivery and is available when you spend $150 or more. Remember to choose this option at checkout.
Regular satchel post $9 - Flat rate postage for any amount of items of any weight.
Regular letter post $6 - Up to 3 bandana bibs OR 2 burp cloths can be sent this way. Please note that items may take a few extra days to arrive if you choose this option.
EXPRESS POSTAGE OPTIONS:
Express satchel post $12 - Flat rate express postage for any amount of items of any weight. Ready to post items will be sent within 1 business day. Made to order items will be sent within 1 day of being completed. Next day delivery does not apply to all areas, see 'express post delivery postcodes' section at the bottom of this page to see if your post code is included. Please note: This does not reduce production time, it only speeds up the postage time of your parcel with Australia Post.
MISSING, LOST & STOLEN PARCELS
All items are sent with tracking so that they can be traced. In the unlikely event that your parcel goes missing or is lost please get in touch so that an investigation can be opened with Australia Post. Missing or lost parcels will be replaced or refunded once this investigation has taken place (this can take up to 10-14 days and is outside of my control), however I can not take responsibility for items that have been stolen once delivered to the correct address. I highly recommend adding signature on delivery to your order, see below.
SIGNATURE ON DELIVERY:
For extra safety orders over $150 are sent with signature on delivery, this means that if you are not home your parcel will be taken to your nearest Australia Post office for collection rather than left on your doorstep. For your peace of mind you may like to add this option to your order under $150. You can do so here.